explore. relax. rejuvinate.

Have a question?

Take a look through our most frequently asked questions below.

the perfect location in Whistler.

Dreaming of the perfect Whistler getaway? Stay with us and wake up each morning just steps from the slopes. Sundial Hotel’s iconic location, right at the heart of Whistler Village, brings so many guests through our doors, but the warm welcome and exceptional guest service keep them returning year after year.

What time is check-in?

Check-in is at 4 pm. However, if you have made a reservation on the same date you're due to check in, then check-in is at 6 pm. If you'd like to check-in earlier, don't hesitate to contact our concierge team at 1(800)661-2321, and our team will do their best to accommodate. However, please note that we cannot guarantee early check-in, as it is subject to availability.

What time is check-out?

11am, anything later is subject to availability and can be confirmed on the morning you’re due to check-out. Guests are welcome to keep their cars parked until 1pm on the day of check-out, with anything later subject to availability.

Can you store my bags, bikes & skis?

Yes, we offer a ski and bike valet service for your convenience.

Haven’t found the answer?

Please fill out the enquiry form and we will get back to you as soon as possible.

 
 

“Perfectly located in central Whistler.”

 

Visit Us.

​4340 Sundial Crescent,
Whistler, British Columbia,
V8E 1G5, Canada

Call Us.

1.800.661.2321
1.604.932.2321


How to find us.

 
 

Other Contacts.

 

Group & Corporate Bookings

sales@sundialhotel.com

 

Press & Influencer Inquiries

marketing@sundialhotel.com

Great experience and stay!

“Wonderful stay at the hotel thanks to the great staff and awesome amenities in the room! They also gave us a bottle of wine to celebrate my wife’s birthday and they were flexible in accommodating for a late checkout!”

fgalea409637 - Tripadvisor Review